Shipping Policy
Each Shapparels item is produced after you order it. This page sets out production times, transit times, shipping rates and carriers.
Estimated Delivery
Delivery time is production time plus transit time. Both stages are counted in business days: Monday to Friday, with U.S. federal holidays excluded. An order placed after 12:00 PM (noon) Eastern Time enters production on the following business day.
Stage 1: Production time
| Item group | Production |
|---|---|
| Group A — tees, hoodies, sweatshirts, mugs, tumblers | 2–4 business days |
| Group B — hats, jackets, jerseys, Hawaiian shirts | 4–6 business days |
Stage 2: Domestic transit (United States)
| Item group | Production | Transit | Total estimate |
|---|---|---|---|
| Group A | 2–4 business days | 4–8 business days | 6–12 business days |
| Group B | 4–6 business days | 4–8 business days | 8–14 business days |
Stage 2: International transit
| Item group | Production | Transit | Total estimate |
|---|---|---|---|
| Group A | 2–4 business days | 12–22 business days | 14–26 business days |
| Group B | 4–6 business days | 12–22 business days | 16–28 business days |
An order that mixes Group A and Group B items ships once the last item is complete, or in more than one package.
The Shipping Time tab on each product page lists the estimate for that item. An estimate is not a fixed delivery date. Peak holiday periods and severe weather can extend carrier transit.
Shipping Costs
| Destination | Rate |
|---|---|
| United States | $6.99 for the first item + $3.00 for each additional item |
| International | $15.00 for the first item + $6.00 for each additional item |
Shipping is charged on every order. Checkout calculates the final amount and displays it before you confirm payment.
Carriers
Domestic parcels travel with USPS, UPS or FedEx, selected by item and destination. International parcels travel with USPS international services, DHL, UPS or the destination country’s postal service. We email a tracking number when your order ships. Use our Track Order page or the carrier’s site to follow the parcel.
International Customs & Duties
International shipments are sent DDU (Delivered Duties Unpaid). The recipient pays any import duty, tax or customs charge set by the destination country. These charges are not part of our product prices or shipping rates. A country that is not listed at checkout is not served at present.
Important Notes
- Address accuracy. Parcels go to the address entered at checkout. To correct it, email us within 6 hours of ordering. If a parcel comes back because the address was wrong or incomplete, we can dispatch it again once the new shipping charge is paid.
- P.O. Box and military (APO/FPO) addresses. Not every carrier delivers to P.O. Boxes or military addresses. Email us before you order and we will confirm whether delivery is possible.
- Split shipments. Items in one order can be produced at different facilities. They may arrive separately, each with a tracking number of its own.
- Lost or stalled parcels. Contact us if tracking shows no movement for 7 days, or if a parcel is marked delivered and you do not have it. Report it within 30 days after the latest estimated delivery date. Our Return & Refunds Policy describes the claim steps.
Support Hours
Monday–Friday, 9:00 AM–5:00 PM Eastern Time. Closed Saturday, Sunday and U.S. federal holidays. Email [email protected]; replies go out within 24 hours on business days.Last updated: October 13, 2026